Cotswolds & Oxfordshire Cheltenham
Malmaison Cheltenham
Independent pet-friendly review by Four Legged Guests · updated August 2026 · paw rating built from 3 verified guest reviews mentioning pets
Bring your dog if
- You're happy with a standard hotel-room stay where the property explicitly welcomes dogs
- You're basing yourself in Cheltenham / the Cotswolds & Oxfordshire and want a pet-friendly anchor for day trips
- The wider guest experience is strong - guests rate this 8.5/10 overall on booking platforms
Worth knowing
- Paw rating is based on 3 reviews - limited sample, treat as directional
- Pet fee: £25 per pet per night (max 2 pets) - research-verified; confirm at booking
- Shared corridors and common areas mean nervous or vocal dogs may find it harder to settle
How this review was built Evidence, sources, refresh cadence
- Evidence: 3 pet-mention guest reviews sourced from major booking platforms - guests who explicitly mentioned travelling with a dog. Each review is screened for pet-relevance, then judged for sentiment to compute the paw rating.
- Not a personal visit. We don't stay at every hotel we cover - we summarise patterns from real guest reviews, paraphrased and never quoted verbatim. Full standard on our editorial policy page.
- Wider context: The property has 80 guest reviews overall across booking platforms, averaging 8.5/10 - the paw rating reflects only the pet-mentioning subset.
- Last refreshed: August 2026. Policies and pricing drift; we re-check on a rolling basis. Confirm specifics with the property at the moment you book.
- How the paw rating works: Full detail on the methodology page, including the three verification gates and known limitations.
Pet policy at a glance
- Pet fee: £25 per dog per night, with a second dog charged at £40 per night, paid at check-in.
- Up to two small to medium dogs per room.
- Dogs are allowed in designated guest rooms only.
- Dogs must not be left alone in the room.
Pet-friendly summary
Malmaison Cheltenham is a genuinely dog-welcoming choice in the middle of a Regency spa town, and it goes a little further than most hotels in its class. Dogs are booked into designated rooms rather than tolerated as an afterthought, and the point that comes up again and again from guests travelling with dogs is that the welcome extends beyond the bedroom - several have been pleasantly surprised to find their dog allowed to join them at mealtimes, which is far from standard at a hotel of this style.
The practical set-up is clear. Dogs cost £25 per night, a second dog is £40, and both are settled at check-in; the limit is two small to medium dogs per room and they cannot be left alone in it. The hotel puts bowls out for arriving pets, though a couple of guests noted the bowls were not refreshed during their stay, so ask at reception if you need them topped up. Rooms are a good size and comfortable, if a touch dim on the lighting for some tastes, and the building itself has plenty of character. Couples have happily stayed with two dogs, so there is room to manoeuvre for multi-dog households.
The location is a strong point for dog owners: you are close to Cheltenham's centre and its green spaces, so exercising a dog around the stay is easy without needing the car. Staff draw consistent praise for being attentive and courteous, which matters when you are checking in with a nervous or excitable dog in tow. One thing to weigh is sound: the building is characterful rather than soundproofed, and guests report hearing the corridor and neighbouring rooms clearly, including a dog barking next door overnight. If your own dog reacts to noise, ask for a quieter room.
It is worth setting expectations on price - this is a boutique hotel and it charges accordingly, with breakfast, evening meals and the minibar all on the steep side. But for dog owners who want a smart, central Cheltenham base where the dog is a welcome guest rather than a barely-permitted extra, Malmaison earns its 4.3/5 paw rating.
Highlights from pet-mentioning reviews
What reviewers travelling with dogs consistently noted about staying here.
- Dogs allowed to join guests at meals
- Twenty-five pounds per dog per night
- Dog bowls provided on arrival
- Central Cheltenham with green spaces nearby
- Room for two dogs per booking
- Corridor and neighbour noise carries
About this hotel
Malmaison Cheltenham is a four-star boutique hotel set in an elegant building in the heart of Cheltenham, a short walk from the town's shops and green spaces. Rooms are comfortable and full of character, and the hotel holds an 8.5 guest rating across 80 reviews. Dogs are welcome in designated rooms for £25 a night.
Hotel facts
Photos
Location
Bayshill Road, Cheltenham, GL50 3AS